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Privacy Policy

Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice to explain our online information practices and the choices you can make about how your information is collected and used.

We may collect the following information

  • Name and title
  • Contact information, including email address
  • Demographic information, such as zip code, preferences and interests
  • Other information related to customer surveys and/or offers

Use of your personal information

The personal information we collect about you is used primarily to process your order and to communicate effectively with you regarding:

  • Return and exchange authorizations.
  • Order confirmation ;
  • The sending of tax invoices to you.
  • Delivery of the products you have purchased online.
  • Providing you with shipping and tracking information about your online orders.
  • Providing you with pickup details and tracking information regarding your store pickup orders.
  • Sending you email newsletters containing special offers.
  • To manage your account;
  • to serve our relationship with you.

You can also sign up to receive periodic email newsletters that will keep you up to date on our special offers. If at any time you decide that you do not want to receive or continue to receive additional information from us, please refer to our email marketing lists contained in the section entitled "Subscribing and Unsubscribing to These Terms.

As part of any online transaction you may have with us, you may choose to subscribe to an email newsletter.

If you do not wish to provide us with personal information, we may not be able to properly provide you with the products, services, information and/or warranties you need.

We will bear all the taxes, you don't have to bear any taxes, the taxes are free!

What we do with the information we collect

We need this information to understand your needs and to provide you with a better service, in particular for the following reasons.

  • Internal record keeping.
  • We may use this information to improve our products and services.
  • We may periodically use the email address you provide to send promotional emails about new products, special offers or other information that we think may be of interest to you. 
  • At times, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use this information to customize the site to your interests.

Disclosure of Personal Information

We will not disclose or share your personal information with our business partners unless you give camcamp specific permission to do so. However, from time to time, we may send you materials from our business partners. If you choose to accept these promotional offers or provide your information to these third parties, that is your choice.

However, we may use or disclose your personal information to third party organizations for purposes related to the management of your membership account with us. Such organizations include:

  • Service providers that administer the services we are able to provide to you.
  • Mailing systems that facilitate delivery of the products you purchase from us.
  • On-site help service providers.
  • Maintenance and repair services.
  • Market research
  • Our professional advisors, such as lawyers, accountants and auditors.

Please be assured that we require these organizations to comply with strict confidentiality obligations with respect to your personal information and must also comply with national privacy principles. These third party service providers are not permitted to use your personal information for their own marketing purposes.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you consent, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. cookies allow web applications to respond to you as an individual. By collecting and remembering information about your preferences, web applications can tailor their operations to your needs, likes and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic and improve our site so that it can be customized to meet our customers' needs. We use this information only for statistical analysis purposes and then delete the data from our system.

Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie never gives us access to your computer or any information about you, except for the data you choose to share with us.

You can choose to accept or reject cookies. most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies if you prefer. this may prevent you from taking full advantage of the site.

Links to Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over that other site. Accordingly, we are not responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the relevant website.

Do we disclose the information we collect to outside parties?

We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we notify you in advance, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep such information confidential. We may also release information about you when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

How can you opt-out, delete or modify the information you provide to us?

To modify your email subscription, please let us know by replying to the opt-out option in the email we send you. You can also send an email request to opt out. due to the email production schedule, you may receive any emails that are already in production.

Please note that we may retain information about individual sales transactions for the purpose of servicing that transaction and maintaining records.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to protect the information we collect online.

Our Commitment to Children's Privacy

Protecting the privacy of young children is especially important. For this reason, we never collect or maintain information on our website from anyone we actually know to be under the age of 13, and no part of our website is intended to attract anyone under the age of 13.

Security Measures

While camcamp has security measures in place to help protect the information under our control, there is no guarantee that data transmissions over the Internet or any wireless network are 100% secure. Camcamp attempts to protect your personal information and ensure the security of your communications on our systems by maintaining physical, organizational and technical safeguards designed to prevent unauthorized use, disclosure or access to personal information. access to personal information (as appropriate to the sensitivity of such information) we collect on this site by maintaining physical, organizational and technical safeguards designed to prevent the unauthorized use, disclosure or access of personal information. However, we cannot ensure or warrant that any information you transmit to us will remain secure or reliable, and you do so at your own risk.

Your information may be stored in whole or in part in equipment or facilities rented or licensed from others. While camcamp attempts to ensure the security of your information, it relies on statements made by such providers regarding the security of their storage devices and services as part of its evaluation. By using this site, you agree that camcamp is not responsible for the failure of storage devices and services provided by others to work properly, and that you must seek any remedy from such providers and not from camcamp

By using our website, you agree to our Privacy Policy.